Privacy Policy

This notice discloses the privacy practices for www.HeroCreativeMedia.com. This updated privacy policy applies solely to information collected by Hero Creative Media’s website. Below will notify you of the following:

  1. What personally identifiable information (PII) is collected from you through the website, how data is used and with whom it may be shared.
  2. What choices are available to users regarding the use of your data.
  3. The security procedures in place to protect against misuse of information.
  4. How users can correct any inaccuracies in the analytical information.

Information Collection, Use, & Sharing

We are the sole owners of the information collected on this site. We only access and collect information that users voluntarily provide us via email or other direct communication with us. We will not sell or solicit this information to anyone.

We will use information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than necessary to process and fulfill a user request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

User Access to and Control Over Information

You may opt out of any future contacts from us at any point in time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change & or Correct any data about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of collected data

Cookies and Data Tracking

Our site utilizes “cookies” to improve overall accessibility and the user experience. A cookie is a granular form of data stored on a site visitor’s hard drive to assist in Hero Creative’s ability to improve access and identify repeat users on our website. When we enable cookies to identify a given user, the user would not have to log in with a password more than once. Cookies also improve Hero Creative’s ability to track and target interests of individuals among the total site traffic to enhance user experience. Some of our contracted partners may use cookies on our site (for example, Google Adwords/Analytics). Fortunately, we have no access or control over these specific third-party cookies. Usage of cookie technology is in no way linking user data to any personally identifiable information on our site.

Security

We take precautions to protect your information. When you submit sensitive information via our website, you informations is protected both online and offline.

Whenever we collect sensitive information (ie credit card data, etc) that information is encrypted and transmitted to us through exclusively secure channels. You can verify this by looking for a lock icon / symbol in the address bar and looking for “https” at the beginning of the web address of the secure site page.

Additionally, we use encryption to protect sensitive information transmitted online, we also protect user information offline. Only employees who need information to perform a specific job (for example, billing or customer experience) are granted access to personally identifiable information. The proprietary servers, as well as our computers, in which our PII data is stored are located in a secure environment.

If you feel that we are not adhering to the detail provided in this privacy policy, you should contact us via telephone at 206.489.2623 or via email info@herocreativemedia.com.